Frequently Asked Questions
Everything you need to know about ONX Sports gear and services.
What is the typical shipping time for ONX Sports orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.
How do I determine the correct size for my protective gear?
We provide a comprehensive size chart on each product page. We recommend measuring your dimensions carefully and comparing them to our specifications to ensure a secure and professional fit.
What is your return policy for athletic equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain protective gear cannot be returned once the seal is broken.
Does ONX Sports offer a warranty on professional-grade equipment?
Yes, all our professional-grade equipment comes with a 6-month limited warranty against manufacturing defects to ensure you can train with confidence.
Are your products suitable for both amateur and professional athletes?
Absolutely. ONX Sports gear is engineered to meet professional standards, providing the durability required for elite competition while offering the safety features necessary for beginners.
Can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.